communicate in style
Our approach to PR is rooted in your business aims and objectives, enabling us to help you deliver the right messages in clear and interesting ways.
We have excellent links with national, regional, local and trade editors and journalists in the press and online. And if you hit a crisis, we’re experienced in helping you through it by staying cool and level headed, with a powerful mix of media management, training and advice.
There’s nothing to beat getting people together for the buzz and lasting memories of a special event. We’ll help you test the demand for, conceive, design, plan, organise and follow up your launch, ceremony, conference, awayday or big bash.
copywriting and editing
Strong products and services deserve equally high-quality writing that will make people want to find out more. Our copywriting team of qualified journalists and other professional writers will help you hit the mark with crisp, concise and elegant words that do you justice.
We can write from scratch, edit your material or build skills and capacity in-house by training and coaching your people in the art of plain language. We have a partnership arrangement with Plain Language Commission for discounted accreditation of documents and websites to the Clear English Standard.
You do important work and you do it well, so why not get the recognition and plaudits you and your teams deserve? There’s no shortage of industry prizes out there if you know where to look, and we can take the pressure and hassle out of entries and nominations. If there was an award for the best award writers, we’d like to think we’d win it, because our strike rate of award shortlists and wins for clients is currently around 80 per cent.
Customers, communities, public, employees, stakeholders – everyone wants and needs to be involved and engaged. The best organisations are often the ones that do this well – reaching up, down, in and out to get the views of the people and groups who matter.
We have a strong, UK-wide team of associates experienced in all sorts of consultation and engagement – from focus groups, stakeholder surveys and phone conferences to ‘best companies’ awards and big data. People often tell us things they wouldn’t tell clients direct, so our independent consultancy offers real nuggets of insight to inspire and shape your business.
research & audits
Need some expertise and extra capacity to follow up a new idea or check out ways to upgrade your business, explore new markets or understand emerging trends in your customer profile and commercial environment? Let our experienced consultants take the strain and do the digging and analysis to come back to you with thoroughly researched and well-informed opinions and recommendations.
Running a business or providing a service puts you right in the public eye, so you need to develop and maintain a positive profile in the relevant local, national and trade media. If your work is going to be covered by press or broadcasters, you’ll want to have some control over what they say and how you come across. This is where strong media relations comes in – getting to know and having influence with editors, journalists, bloggers and commentators, to make sure you get a fair and accurate coverage.
Life (and business) would soon get boring if everything went right all the time. Things can and do go wrong, so if a big crisis hits, you need to be prepared and have support on-hand to help. We’re experienced at reacting quickly to limit reputational damage and put a recovery strategy and tactics in place to help clients get back onto the front foot. The quality and good judgement of your initial response to a crisis will set the tone for what follows, so it pays to have expert advice and help on call.
Most modern business demands a presence on appropriate social and enterprise networks. The distinctions between mainstream corporate systems and social media are disappearing fast, so social media skills are now an essential part of contemporary practice. We can help you fix your strategy, pick your platforms and manage your content and profile in ways that suit and work for you and your customers.