Privacy policy


Updated 24 May 2018

At Creative Bridge we take your privacy seriously. This policy confirms our commitment to you in line with updated data protection law, and the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011.

We may collect and process your personal data if:

  • We need to perform duties as part of a contract with you or your organisation
  • You’ve given us consent to do so, for example by making an enquiry or choosing to opt-in to communications
  • We have a legitimate interest to use the data for business purposes
  • The law requires us to do so.

Personal data may include your name, job title, organisation name, email, contact number or postal address.

How we use information

Where appropriate, we will use the information you supply to:

  • Assess, process and reply to any enquiries
  • Provide advice, goods and services to you or your organisation
  • Tell you about news, services or events that may be of interest
  • Produce basic profiles for marketing purposes
  • Inform you of changes and improvements to www.creative-bridge.com
  • Check how well our website is working, improve its functionality or enforce terms of use
  • Comply with the law and industry marketing standards.

If we propose to use personal information for any other purpose, we will explain the reason(s) for this when collecting data.

We will only collect information that we use, for as long as it’s needed. The length of time we keep data may vary depending on the type of information collected and if any content is sensitive. When information is no longer required, we will dispose of it promptly and securely.

Cookies

Cookies are small text files that usually contain two bits of information: a site name and unique user ID. They are just text – not coding and not computer programs. Cookies are stored on your computer’s hard drive but cannot read other information stored there.

When you visit a website for the first time, a cookie is set on your computer. If you visit the site again in future, your computer will check if you’ve been there before. With repeat visits, your computer sends the information in the text file back to the site.

When a cookie is set, its effects vary depending on the website and what you’ve agreed to. Some examples of how cookies work on different sites include:

  • Setting layout or colour preferences
  • Remembering items in online shopping carts
  • Recording time spent on a particular web page
  • Changing content so visitors see different content.

Creative Bridge uses cookies on this website to monitor site usage. That means we can see what’s working well and what needs improving and adapt our site content accordingly. The types of cookies used on our website are what are widely known as ‘performance cookies’.

We use a cookie management tool to comply with the EU and UK law on cookies. This records whether you have accepted use of cookies on our website. Only visits with accepted cookies will be monitored. Many web browsers also offer ways to reject cookies or disable existing ones, by adjusting your cookie settings.

We do not use cookies to identify individuals and don’t plan to do this.

We do not store personal information in cookies and don’t plan to do this.

We use the Google Analytics tracking service to collect information about how people use our site – such as which pages they visit, and how long they spend on each page – and to monitor site performance. This means we can customise our site content and fix any problems that arise.

You can view how Google uses data at https://policies.google.com/privacy/update, or opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

Please bear in mind that some site features may not work if you disable cookies. For example, we won’t be able to gauge which pages people like and dislike; also, you won’t be able to subscribe to forms on our site and may miss out on updates.

When we may share information

Creative Bridge will not sell, trade or rent your personal information to any third parties. In certain circumstances, we may share your details with third party partners for the specific purposes of mailing communications to you, or data processing by specialist service providers. If any service provider performs data processing services on our behalf, we will require them to securely safeguard the information through a contracted agreement, with no disclosure to anyone else. We will make sure we comply with the law where this happens.

Except as set out in this policy, we will not divulge your personal information unless required to do so by law.

Your choices about how we use information

We offer some choices on personal data collected, such as how we communicate with people by email or post. We balance legitimate business interests with any potential impacts on you and your data protection rights.

When you subscribe or make an enquiry, we’ll add your details to our database so that we can process your request and keep you updated on our services.

You can change the way we communicate with you or withdraw permission for us to process personal details at any time. If you wish to update your preferences, unsubscribe from our communications or submit a request in line with your data protection rights, please contact us. Our contact details are listed in the ‘How you can contact us’ section of the policy below.

What we do to keep information secure

We will treat your personal information securely. This includes administration, technical and physical actions to protect any personal data collected. Our processes are designed to prevent accidental, unauthorised or unlawful access or use or information.

Links to other sites

Please note, there may be links on www.creative-bridge.com to other sites. The content of any other sites is outside our control and responsibility. Before using any other sites, you may wish to check their privacy policies.

Updates to this policy

We may update, add to or amend this policy from time to time. We will show the most recent publication date on this page, so that visitors are aware of any changes or revisions.

How you can contact us about our privacy policies

If you have any queries about this policy, please email us at marketing@creative-bridge.com or write to:

Data Protection Lead
Creative Bridge
Bittesby House
4 Mere Lane
Bittesby, near Lutterworth
LE17 4JH
United Kingdom.